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Management

• Check Your Communication Skills
  (Sat Dec 10th, 2005 12:10:50 PM, by Steve Kaye) Use this check list to assess your communication skills. Focus * Do you pay complete attention to others when they are speaking? (A wandering focus discourages open communication.) * Do you manage your thoughts during a conversation, focusing t...
• How to Deal With "No"
  (Sat Dec 10th, 2005 12:10:50 PM, by Steve Kaye) No one likes rejection. And yet it happens. Here's how to make the most of it. > Accept It Recognize that it is impossible for everyone to say "yes" to everything. Thus, rejection is an expected byproduct of making an offer or asking for somethin...
• Reward your Employees with Travel Incentives
  (Sat Dec 10th, 2005 12:10:50 PM, by Sheryl Strasser) Motivating employees, especially highly competitive employees like inside and outside salespersons and telemarketers, can be a challenge. Sure, everyone likes cash, but what if you could offer a incentive that was worth more than cash? That's what tra...
• 6 Steps to Effective Communication
  (Sat Dec 10th, 2005 12:10:50 PM, by Steve Kaye) Effective leaders are known for being excellent communicators. Here's what to do. 1) Avoid "Not." Negative talk encourages arguments, counter attacks, and attempts to solve your problems. It also creates a negative impression. For example, when you ...
• How to Say "No"
  (Sat Dec 10th, 2005 12:10:50 PM, by Steve Kaye) We all wish we could say "yes" to everybody and everything. And yet sometimes we have to say "no." Here's how to say "no" with class and respect. > Be Courageous Some people feel afraid to say "no." They may either expect a hostile reaction or ...
• Who DID Move the Cheese?
  (Sat Dec 10th, 2005 12:10:50 PM, by Steve Sommers) When I was a medical records underling (that was my title, too. 'Underling') at a big city hospital, I and the other underlings were at a deparment meeting where we were shown a little movie called: 'Who moved the Cheese?' The movie was taken from the ...
• How to Select a Facilitator
  (Sat Dec 10th, 2005 12:10:50 PM, by Steve Kaye) Your choice of a facilitator can determine if the meeting is a success or a failure. Use these questions to make sure that you are working with the right person. Is the person a professional facilitator? There is more to facilitation than watch...
• Good SAM -- Manage Software and Save Money
  (Sat Dec 10th, 2005 12:10:50 PM, by Donna Johnson Edwards) Pull over; IT manager; your license and your reconciliation, please. Huh? My what? Yep, the software police are at your door; now what? You may ask, “How did it get to this? We are an honest company, we ’ve done nothing wrong — or have we?” Well, m...
• How to Protect Your Boss From Bad Meetings
  (Sat Dec 10th, 2005 12:10:50 PM, by Steve Kaye) Tough times mean more meetings. This happens because executives respond to problems by calling meetings to fix them. And when the meetings fail to produce results, they call more meetings. In some companies, people have even called meetings to figure ...
• More Problem-Solving Success Tips
  (Sat Dec 10th, 2005 12:10:50 PM, by Jeanne Sawyer) The ability to solve complicated problems quickly is more important than ever in today’s tough economy. From the time we’re little kids, we’re taught to solve problems by trial and error. That’s fine if the problem is as simple as a burned out ligh...

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